Does your internet seem really slow, or do you experience times where your internet connection seems to 'drop?' There are several factors that can affect these speeds. First off, do you have an internal wireless network in your home? (also known as 802.11b/g/n) If possible, disconnect from that wireless network, and plug your computer straight into your router using a Cat 5 patch cable. If the speed problem persists, try running this DSL speed test. Simply click on the following link, which will take you to a third-party testing site. Click on the location that is nearest to where you live, and has the least amount of connected users. http://www.dslreports.com/stest?flash=1.
Please keep in mind that network congestion, the number of users online, and many other factors can change and congest network flow. Evenings, weekends, and other popular relaxation times are the worst for network congestion, as everyone is trying to get online at the same time. If you run this speed-test, and get a reading that is below 56Kb/s, please file a support ticket providing your login name, IP address, and any other pertinent information. We will investigate your case as soon as possible.